The Hibbing Public Utilities is back to full staffing as of May 18, 2020.  HPU employees will be contacting customers to schedule appointments to satisfy open work orders.

Also, beginning Monday, June 1, 2020, the Meter Readers will begin reading indoor meters once again.  When HPU employees enter your premises, they will be following HPU Safety Protocol regarding COVID-19 Pandemic.

Customers may opt out of having HPU employees entering their home by:

  • Posting a sign on the entry door, e.g. “DO NOT READ INSIDE METERS”;
  • Contacting the Service Department at 218-262-7712; or
  • Submitting meter reads as follows:

Via text message to 218-421-7891

Via email to onlinemeterreadings@hpuc.com

Via the website at www.hpuc.com

Via telephone at 218-262-7710

The HPU greatly appreciates your cooperation and understanding as we steer through the COVID-19 pandemic as a community

 

 

On Monday May 18th, HPUC will be back to full staff. Our meter department will be contacting customers to schedule appointments to full-fill open work orders. Also, starting on Monday June 1st our meter readers will be back to reading inside meters. Look for more information regarding this next week. Thank you again for your cooperation. 

 

As of Monday May 4th, Hibbing Public Utilities Meter Readers will be reading all outside meters. They will be hanging tags on all doors with instructions on how to read your own inside meters. If you have any questions please contact your meter reader directly or the Hibbing Public Utilities at 218-262-7712. We appreciated your assistance during this time. 

 

The Hibbing Public Utilities Commission voted on April 14th to waive late fees during the COVID-19 Pandemic. 

Updated 4-14-20

The Hibbing Public Utilities has temporarily suspended all meter readings for single-family properties due to the COVID-19 pandemic. As we move through this challenging time, HPU will continue to focus on the health of the community and its employees.

Meter Readers will continue to read commercial meters only.

HPU encourages submission of your meter reads through the following options:

Via text message to 218-421-7891

Via email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Via the website at www.hpuc.com

Via telephone at 218-262-7710

The HPU greatly appreciates your cooperation and understanding as we all navigate through this difficult time as a community.

 

 

HPU is and will continue to provide essential gas, electric, water, and steam services as a priority.  In order to help mitigate the spread of COVID-19 and after considering the guidance of the federal Centers for Disease Control and Prevention (CDC) and many Minnesota state agencies, all HPU buildings are restricted to the public until further notice.  The safety of HPU customers and employees is a priority as we work through these extraordinary times.

HPU is reading outside customer meters, if you have an inside utility meter you can call the read into HPU at 262-7710; take a picture of the meter with your smart phone and text it to 218-421-7891; or drop off the meter reads in the HPU drop boxes located at Wal-Mart, Super One, and the HPU administration building front entry lobby and drive-thru.  Please identify the meter reads with your name or address.

The administrative building will accept cash payments, please follow the posted notice instructions on HPU building entrances.  We ask our customers for their assistance and use the HPU website for any forms to request service changes.  For any new or to final a utility services, please call HPU at 262-7700.

Even though the HPU buildings are restricted with limited access by the public, HPU remains fully staffed and available to customers to take cash payments, answer questions about utility services, and provide necessary required repairs to customer utility services.

HPU will continue to communicate any new developments with you via the HPU website, HPU Facebook page, local newspaper, radio, and other available media.

If you have a question about HPU utility services or about your utility payment call 262-7700.  Thank you for your consideration and patience as we all go through this COVID-19 pandemic.

 

Hibbing Public Utilities will be discontinuing disconnects until March 30th. We will update if the date extends. 

 

The Hibbing Public Utilities is going to be suspending inside meter readings for single family properties. We want to focus on the health of our community and our employees with regards to the COVID-19

Meter readers will still be reading all outside meters and the meters inside commerical and multi family buildings. 

We encourage you submit your own meter readings through the following options:

Via text message to 218-421-7891

Via Email to onlinemeterreadings.com

Via our website at hpuc.com

Via phone at 218-262-7710.

The following link has the schedule to submit your meter readings. https://www.hpuc.com/customers/paying-your-bill#meter-readings

 

We greatly appreicate your cooperation and understanding as we all navigate through this difficult time together. 

Thank you